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Items are handmade and made to order. They ship out from our studio within 3-5 business days of the date the order is received (unless specified otherwise on our website)

The final delivery date of goods is calculated as follows:

(Process time: 3-5 days) + (Shipping Transit Time: 7-14 days) + (Weekend/Holidays/Weather delays, if applicable) = APPROXIMATE DELIVERY TIME

Address Accuracy -- To all International customers: You must provide us with a valid destination address so your clip earrings and clip parts arrive safely to their destination! Providing an Incorrect shipping address will create unnecessary delays on your shipment and your package may be permanently lost. Once you enter your shipping address information in the appropriate boxes, double-check for typos and other errors.

This is worth repeating: Please double-check your address before submitting your order, lost packages due to incorrect shipping address are not refunded nor covered by insurance.

Restrictions, Limitations, Customs, Duties, and Taxes -- Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. Additional charges for customs are the recipient responsibility; we have no control over these charges and we are unable to provide any quotes on what they may be. Customs rules and regulations vary widely from country to country; you should contact your local customs office for further information. When an international package is subject to customs clearance procedures, it will potential cause delays outside any of our original delivery estimates.

International Orders shipping delays:

Before submitting a request for an insurance claim, please ensure to check your customs office, many items are held by the local customs office. Please check your tracking email as we provide the LD Customs number on all our International orders.

The Post office will not consider an International package lost unless it has not been delivered after 45 days (international orders). If a package is lost, the Post Office will only process insurance claims after that delivery-period has passed. For detailed information about our International shipping click here

If your package is not delivered within a reasonable amount of time. You will need to fill out an affidavit of non-receipt. This document will provide all information regarding the problem and it requires your agreement to send back any packages that would be recovered or delivered after an insurance claim is reported.

All information will be matched with our records and sent to the Post Office for insurance claim and research to find out the cause of the nondelivery.